I didn't receive my refund card. What do I do?

[thomasadeen]

Do that work

[shotgun-9mm]

I didn't receive mine either and had to order another one and that one still didn't come yet

[12makilak7]

I've called and emailed and have gotten NOWHERE! this is ridiculous! My money has been on since the 27th of February. There's no excuse for this.  

[csamsal2017]

Mine has been on the card that I never received it any suggestions. I am truly not happy about this

[12makilak7]

What I finally figured out was I downloaded the turbo card app and put in my info (minus my missing  card number) and when it showed my balance it also had the last 4 digits of my missing card number. I called NetSpend and when it asked me to put in the last 4 numbers of the card number i was calling about I used those. Then it said my card had been returned to them and I requested a new card. I'm currently waiting for said card so I don't know if all that worked or not but I'm hopeful. I hope that helps you.

[rosezvodka]

It’s been my 4th time ordering the card and I still haven’t gotten it. I got all my money on that card and it’s been more then a mounth I got my refund. I even had my first monthly fee charged. Every time I call they just send me another card, ITS MY MONEY AND I CANT EVEN TRANSFER IT TO ANOTHER CARD. And everytime they reissue my card I purchase something online and everytime I just get the Item I purchase and not the card.

[synfuljoy]

I filed my taxes on the 4th, it is now the 30th and I have not received my card. I am now UNABLE to pay my rent or bills on time as a result. Neither the greendot people or the post office can tell me a fucking thing about where it is. This is entirely unacceptable. I was told I could not transfer those funds to a card I already have.

[Wwatson97]

I haveny received my card yet. How am i suppose to get my taxes tomarrow

[AshleyLO]

 @Wwatson97 If you have never received your card, please call us toll-free at 1-888- 285-4169 to get a new card sent. For more information, visit: https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/273...

[Belgrave27]

Have you since received your card ?

[Belgrave27]

We’re you able to ever receive your card ? If so or not how did you go about it ?

[Belgrave27]

Did you ever receive your card ? 

[Belgrave27]

Did you ever receive your card ? 

[JakailaLO]

You may need to contact Turbo tax visa customer service to report a lost card. Turbo tax customer service number is: 1(888) 285-4169. 

[ChondelLO]

Please visit TurboDebitCard.com or click the link below for assistance.

https://turbodebitcard.intuit.com/contact-us