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kalama73
New Member

I couldn't save a copy of my return. When I logged into the TurboTax site, it says I haven't filed. But the IRS accepted it. What do I do? How can I get a copy?

I submitted my return and got a text that it was successfully submitted and a second text that said it was accepted by the IRS.  My computer wouldn't save a copy so I don't have a copy of my return.  When I logged into the TurboTax site it says I didn't file anything!  I don't know what to do, or how to get a copy of my return.  

I also authorized TurboTax to be paid for the Audit Defense out of my refund.  Can I track it through that?  

4 Replies
xmasbaby0
Level 15

I couldn't save a copy of my return. When I logged into the TurboTax site, it says I haven't filed. But the IRS accepted it. What do I do? How can I get a copy?

You are posting from desktop Premier.  If you used desktop software then the tax file is only stored on your own hard drive.  It is not stored online in a TurboTax online account.  TurboTax online will not show anything about a return you filed using desktop software.  Not sure why you say your computer would not save a copy. When you use desktop software it does not autosave.  You have to go to File and click Save.

Maybe you are looking in the wrong place on your computer for your tax files.

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
kalama73
New Member

I couldn't save a copy of my return. When I logged into the TurboTax site, it says I haven't filed. But the IRS accepted it. What do I do? How can I get a copy?

My computer didn't save the file.  I tried doing the "file" and "save" but my computer said it couldn't find the file!  It wouldn't let me save the  PDF document.  Can I trust the text messages that said my return was accepted by the IRS?
VolvoGirl
Level 15

I couldn't save a copy of my return. When I logged into the TurboTax site, it says I haven't filed. But the IRS accepted it. What do I do? How can I get a copy?

You can double check your efile status here     <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef...>
xmasbaby0
Level 15

I couldn't save a copy of my return. When I logged into the TurboTax site, it says I haven't filed. But the IRS accepted it. What do I do? How can I get a copy?

Try this e-file lookup tool: <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef...>
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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