turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

LindseyLO
Intuit Alumni

I can not e-file my return, says wait 24 for hours to update. I did but still can not file it.

It sounds like you are trying to clear  and start over. Help with doing so has been provided below. 

How to clear and start over?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I can not e-file my return, says wait 24 for hours to update. I did but still can not file it.

I am really tired  of this. Either you guys don't read my messages right or just don't care.

I told you guys 4-5 times that I already downloaded the tax returns and registered that's why I can not clear it to start over for e-file.

And asked you guys 4-5 times that if you can clear it for me?

Answer should be "yes, we can clear it and we did clear it for you" or "No we can not clear  it for you go ahead mail it to IRS what you've downloaded" 

It is so simple but no you just keep sending me links!

AshleyLO
Intuit Alumni

I can not e-file my return, says wait 24 for hours to update. I did but still can not file it.

Are you only filing in order to receive the Recovery Rebate Credit?  If so, you only need to complete the My Info section, and the stimulus payments under Federal Review.  If you've completed other sections, please remove that information and delete the forms.  If you are still unable to e-file after following these steps, you will need to mail a printed copy.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies