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sdumpling
New Member

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

 
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CassyD
New Member

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

Use the link below to request your 2015 MAC amend software 

https://ttlc.intuit.com/questions/3449967

View solution in original post

16 Replies
CassyD
New Member

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

Do you see the option to amend using TurboTax online when you click on the Amend(change) return link?
DoninGA
Level 15

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

See this TurboTax support FAQ for amending a 2016 tax return originally completed using the online editions - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3402261-how-do-i-amend-my-2016-turbotax-online-return">https://ttl...>
VolvoGirl
Level 15

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

Or do you mean a 2015 return you did in 2016?  Do you have a Mac?  I see you are posting from Linux.
sdumpling
New Member

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

Actually, it's for my 2015 tax.

The website says:
 How to amend your 2015 return
1.Download your .tax file
2.Then download TurboTax Desktop 2015
3.Finally, open your .tax file using TurboTax Desktop 2015, and amend your return. Learn more
sdumpling
New Member

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

I have a mac machine.
CassyD
New Member

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

Use the link below to request your 2015 MAC amend software 

https://ttlc.intuit.com/questions/3449967

sdumpling
New Member

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

Thanks! Is there a way to expedite the request? It says "Requests will be completed within 14 calendar days." But I need to mail my amendment in two days.
VolvoGirl
Level 15

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

It's usually right away. Watch your emails.
CassyD
New Member

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

You will want to go ahead and submit the request. Most requests are processed within 48 hours.
pengxuuxgenp
New Member

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

I received an email, and filled in the code at <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3978848-amend-prior-year-return-mac-software-request-download">htt...>.
After I click submit, it shows Loading..., and then stuck there.

I really need this software now, I don't have much days before the IRS deadline.
DoninGA
Level 15

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

Contact TurboTax support during business hours for assistance with the Mac download.
See this TurboTax support FAQ on how to contact Support - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3401489">https://ttlc.intuit.com/questions/3401489</a>
sdumpling
New Member

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

That basically gives me three options:
1. Posting your question to our community of experts; or
2. Talking one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Free Edition).
3. If you're using the TurboTax CD/Download software or can't sign into your TurboTax account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.

I believe 1. is what I am doing here. 2. requires me pay another $30, 3. directs me back to 1.

What exactly are you suggesting me to do?
DoninGA
Level 15

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

Try using the contact website and indicate that your product is a CD/Download(Mac) and then choose the Deluxe edition.  Then enter your problem about the Mac download - <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>

Or you can use these websites to contact support -
Support can also be reached by messaging them on these pages <a rel="nofollow" target="_blank" href="https://www.facebook.com/turbotax/">https://www.facebook.com/turbotax/</a> and <a rel="nofollow" target="_blank" href="https://twitter.com/TeamTurboTax">https://twitter.com/TeamTurboTax</a>
macuser_22
Level 15

I bought online version in 2016. I need to file an amendment now, but the website only allows me to download a windows version. However, I don't have a windows machine.

What IRS deadline?   Unless you are amending because you received an IRS letter that told you to amend by a certain date, you have 3 years from the due date of the return to amend for a refund.   For a 2015 return, that is 3 years from April 18, 2016.   Other than that there is no current deadline for a 2015 amendment.  

If you owe then amend ASAP to avoid additional late charges, but a few days will not make much of a difference.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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