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IF you mean the prepaid TurboTax Visa- it is used the same way any other debit card is used for purchases, whether online or in person.
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
https://www.turboprepaidcard.intuit.com/
So I activated my card . But my balance is on zero. Why I still don’t have my refund?
Turbo Tax will not have a status on your refund. If the IRS website says processing, this means they are working on it. Please use this link to track your refund from the IRS. https://www.irs.gov/newsroom/use-the-wheres-my-refund-tool Tax Season Refund Frequently Asked Questions https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
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