198478
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

kgwh
New Member

How to get my $49 back 4 accidental MaxDefend? Didn't know it was included til receipt printed. Don't want it. Shd I use cred card dispute process 2 fix this error?

Update: Got answer to question via "Expert Help" (Turbo Tax Live Premier). Didn't go further into the tax screens after I saw I'd been charged for it.  The expert was able to request a "refund" for the "Max Defend" amount.  It should take 2 - 3 weeks to post back to credit card.  Emailed me confirming action taken and I'll monitor for final resolution. 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
Rachel_W
Expert Alumni

How to get my $49 back 4 accidental MaxDefend? Didn't know it was included til receipt printed. Don't want it. Shd I use cred card dispute process 2 fix this error?

You can contact TurboTax customer support from 5 am to 9 pm Pacific.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

View solution in original post

1 Reply
Rachel_W
Expert Alumni

How to get my $49 back 4 accidental MaxDefend? Didn't know it was included til receipt printed. Don't want it. Shd I use cred card dispute process 2 fix this error?

You can contact TurboTax customer support from 5 am to 9 pm Pacific.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question