How to end services, file with someone else and get refund of money for these services?

[lexijade1233]

My gf chose this and I was able to stop her before she filled but not before she spent bill money. How do I end this service and get a refund of what she paid for this service?

[xmasbaby0]

Sorry---that is a conversation to have with your GF.   Did your GF actually e-file a tax return?  If so, it is done and you cannot get the return back nor can you get a refund from TT.

If the software has been paid for, but the return was not filed,  you are still highly unlikely to get a refund from TT.  But you can talk to customer support for that discussion.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number