How to access my docs, when I click on the link it returns me to the homepage?

[sappleton11-gmai]

When I click the button to access my docs it simply returns me to the homepage rather than taking me to my docs.

[DoninGA]

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2023 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[Critter-3]

What is My Docs?

My Docs (formerly TurboTax Vault) shows you any tax return you’ve filed in TurboTax Online, past or present, and lets you securely upload and keep all your tax-related documents in one place so you can easily access them when it comes time to do your taxes – or any time you want.

You can store up to 100 MB of scanned receipts, payment confirmations, documentation – whatever you would otherwise keep in a shoebox or filing cabinet. You can even upload your TurboTax PDF and data file backups, as long as each individual upload doesn't exceed 5 MB.

How do I get access to My Docs™?

If you’re using a paid TurboTax Online product or you have added PLUS in TurboTax Free Edition, you can access My Docs™ by:

1. Signing in to TurboTax.
2. Under Your tax returns & documents (select Show if you can’t see anything), you’ll find My Docs.

If you don't see these options, it's either because you haven't paid yet or you're using Free Edition. In Free Edition, you can get My Docs™ by paying for the PLUS add-on.

Related Information:

• How do I upload documents to My Docs™?
• What is MAX?
• What is My Docs™?