How long does it take to get the green dot card through the mail.

[TerukoL]

Unfortunately, we are not able to provide any information on Greendot cards in this public internet forum. This is only for assistance with tax questions and TurboTax software. 

You will need to visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address they have on file for you, update your address, or have a new card sent to you if it's been longer than 10 business days.

Please click When will I receive my Turbo® Visa® Debit Card? to learn more.

[reginaallyn2]

I’ve attempted to call the number but I’m told my DOB is invalid, I can’t access my account via the website because I haven’t received a card to register and create an account 

[AkinaLO]

You will need to wait for your card to arrive in the mail before you can create an account. 

When it has been longer than 10 days, please contact support at (888) 285-4169.

Please use the following link When will I receive my Turbo® Visa® Debit Card? for more information.

[reginaallyn2]

It’s been 15 days and I can’t use the automated number to order a replacement because I’m told my DOB is invalid. 

[LindseyLO]

More assistance with your TurboTax card has been provided in the help article below.

When will I receive my Turbo® Visa® Debit Card?

[reginaallyn2]

It’s been longer than 10 days and I’m not able to access my account through that phone number 

[LindseyLO]

Assistance with your TurboTax card has been provided for you by clicking here.