Each tax situation is different, therefore the amount of time it takes for a TurboTax Expert to finish a tax return varies. If you need information on how to connect with a tax expert please see the TurboTax Help article below:
How do I connect with a tax expert in TurboTax Liv...
How does Full Service work?
- Upload a few documents: To set you up with the right expert, we’ll ask you to upload your,
- W-2
- State ID
- 2019 tax return
- Meet your tax expert: Schedule a call to meet your tax expert, learn more about the process, and ask any questions. You'll get to know your tax expert and they'll learn about your tax situation.
- Upload additional information: You may need to upload additional documents or other information before your tax expert can get to work on your return. It's easy and can be as simple as snapping a photo with your phone. Your expert can help you identify what documents you'll need to upload.
- Your tax expert will prepare your return: You and your tax expert can message back and forth while they're working.
- Review your return: After your tax return is finished, your tax expert will share it with you. You can even go over it together in a live video call.
- Pay and check out: After you've reviewed your return and are ready to file, you'll pay for TurboTax.
- Your tax expert will file your return: After you’ve paid, your tax expert will file your return for you. You can always download and save a copy of your return for your records.
For more information, please see the following link: What is TurboTax Live with Full Service?
