Skip to main content
Level 1
February 8, 2026
Question

How do you look up old things

  • February 8, 2026
  • 2 replies
  • 19 views
Can you give me my old account

2 replies

JohnB5677
Level 15
February 8, 2026

We can't give you that information directly, but we can confirm a correct answer.

I suggest you contact out Customer Service Department

How do I contact TurboTax?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
VolvoGirl
Level 15
February 8, 2026

How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript