Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
jvxnguyen
New Member

How do I stop getting emails to fix my Return? I've already resolved the problem a month ago.

E-filing was not an option and the reason why my return was rejected the first time so I had to submit via snail mail. I've completed everything, submitted and the return was processed, I am still getting emails to fix the problem via email
1 Best answer

Accepted Solutions
xmasbaby0
Level 15

How do I stop getting emails to fix my Return? I've already resolved the problem a month ago.

The software does not know you put your return in an envelope and took it to a mailbox.  The software knows your return was rejected so it is generating emails as a courtesy reminder so that you will file your tax return.  Ignore the emails.  They will stop soon.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

1 Reply
xmasbaby0
Level 15

How do I stop getting emails to fix my Return? I've already resolved the problem a month ago.

The software does not know you put your return in an envelope and took it to a mailbox.  The software knows your return was rejected so it is generating emails as a courtesy reminder so that you will file your tax return.  Ignore the emails.  They will stop soon.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.49m
Members

2.63m
Discussions

Manage cookies
v