How do i reorder a lost card

[GCosta]

• I lost my card and would like a replacement

[mesquitebean]

---

@GCosta wrote:

• I lost my card and would like a replacement

---

Are you referring to the Turbo Visa Debit Card? 

If so, you'll need to contact the folks at the Card's customer service, which is separate from TurboTax.  This is mainly a user community forum, but I can mention a couple of ways to report your card as lost and get a new one issued.

If you established a Turbo Card online account, see this about reporting a lost card in your online Turbo Card account and getting a new card.

https://turbodebitcard.intuit.com/help-faq-s#howtoreportlost

Otherwise, here's the contact information for the Card's customer service,

https://turbodebitcard.intuit.com/contact-us

Once you reach their automated system, it will ask for your 16-digit card number (if you know it.)  If you know it, then enter it.  If you don't know it, it will ask for SSN.  But don't enter it yet.   Keep listening.  One of the options will be "to report a card as lost, stolen, or never received."   If that's your issue, you can choose that.

Then at next menu listen for "to report as lost" if that's your issue, and choose that.   Then follow the prompts.

[sherry2302]

• I re order a card and never got it and my stimulus is on it

[yamiletn1974]

How do I reorder a lost card

[mesquitebean]

---

@yamiletn1974 wrote:

How do I reorder a lost card

---

Are you referring to the Turbo Visa Debit Card? 

If so, you'll need to contact the folks at the Card's customer service, which is separate from TurboTax.  This is mainly a user community forum, but I can mention a couple of ways to report your card as lost and get a new one issued.

If you established a Turbo Visa Debit Card online account, see this about reporting a lost card in your online Turbo Card account and getting a new card.

https://turbodebitcard.intuit.com/help-faq-s#howtoreportlost

Otherwise, here's the contact information for the Card's customer service,

https://turbodebitcard.intuit.com/contact-us

Once you reach their automated system, it will ask for your 16-digit card number (if you know it.)  If you know it, then enter it.  If you don't know it, it will ask for SSN.  But don't enter it yet.   Keep listening.  One of the options will be "to report a card as lost, stolen, or never received."   If that's your issue, you can choose that.

Then at next menu listen for "to report as lost" if that's your issue, and choose that.   Then follow the prompts.

[Yogi1983]

My wallet was stolen and I dont stay at the same address  my new address is <address removed> and my old address was <address removed>

[xmasbaby0]

@Yogi1983 This is a public web site that can be seen by anyone--including scammers and identity thieves who would love to contact you and pretend to be from TurboTax or the IRS.  Please return to your post and click the three little blue dots on the upper right to remove your address from this site.  Beware of anyone who contacts you---they will not be from TurboTax or your credit card.

For help with your pre-paid Visa card:

Call  (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

[Dlaraine97]

• It's my stimulus check of $1700 my name's Miranda Mullins please help

[Springxo20]

I tried to get a new card but it says I can't get one anymore I can't open up any more accounts idk why I had money on my card and my account is closed where is my income tax return

[rirRie78]

my purse got stolen with my money and my credit cards

[DoninGA]

---

@rirRie78 wrote:

my purse got stolen with my money and my credit cards

---

If you have any questions or need assistance with your Turbo Visa Debit Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.

[Rosschris208]

it says i have called the wrong number once i do everything u just stated. My son ordered two cards they want tje last 4 digits of the last card, if the card is lost or atolen how can he give them the last r digits? Im getting angry! Plz help!

[DoninGA]

---

@Rosschris208 wrote:

it says i have called the wrong number once i do everything u just stated. My son ordered two cards they want tje last 4 digits of the last card, if the card is lost or atolen how can he give them the last r digits? Im getting angry! Plz help!

---

From the Help section on https://turbodebitcard.intuit.com/ 

How do I report my card lost or stolen?

If you lose your card or believe it to be stolen, log in to report it lost/stolen. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to the address on file. A lost/stolen card replacement fee applies. See your Cardholder Agreement for more information.

[Saidrickm]

Phone number y'all have me no one answered the phone, Saidrick McCree lost my card and don't remember my username or password.

[Armetrius1979]

i no longer have access to my account information and I have a direct deposit posted