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See the following TurboTax support FAQ on accessing a copy of a 2015 or earlier return completed using the online editions -https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online
Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.
You have to sign onto your TurboTax online account with the exact same userid and password you used to create the account.
If you may have forgotten some of your login information, see the following TurboTax support FAQ -https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password
Or you may have multiple accounts, see this - https://ttlc.intuit.com/questions/1901486-problems-associated-with-multiple-turbotax-accounts
If you receive a message that your tax return is Locked or that you need to pay for the account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/2926523
If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.
Use the following TurboTax website to contact TurboTax customer service/support. Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -
https://support.turbotax.intuit.com/contact/
Note: The Call option will not be available when TurboTax Support is closed.
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript
I need to see my 2015 tax return file please.
@allanportz wrote:
I need to see my 2015 tax return file please.
To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript
For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
See this TurboTax support FAQ for when access to the online tax returns expire - https://ttlc.intuit.com/community/prior-year-return/help/when-does-access-to-my-prior-year-turbotax-...
You will not be able to upgrade to the Plus edition for tax year 2018 since the TurboTax online editions for 2018 have closed to make way for the 2019 online editions. Once the 2019 online editions become available on December 4, at that time you can start a 2019 return and upgrade to Plus.
Or contact TurboTax support during business hours and see if there are any other options available for accessing a prior year online tax return.
Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
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