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If you are referring to a card you had previously, this year you’ll be able to put your refund on the all-new Turbo® Visa® Debit Card. As a result, we aren’t able to put your refund on any Turbo Prepaid Visa® Cards you received in the past. I already have a reloadable Turbo Prepaid Visa card. Can I put my refund on it?
Otherwise to check if your card is active, please click here for the TurboTax Visa Debit Card phone number. then follow these steps:
TurboTax Visa Debit Card Website to Activate
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