How do I fix "error 214: Forms are missing" as I am trying to complete my 2021 return. I was just using the program yesterday and all was good. Saved results, can't open

[greg107]

It says to reload TT but advises me there is already one on the computer and I need to erase it. Most of my data is already in the program so I don't want to do that. AI is saying click on "fix my return" which I can't find let alone get past "we're glad you're here" first page.

[VolvoGirl]

Maybe this thread from last year will help.   Read the whole thread.   And your data is not kept in the program but in a separate data file ending in .tax2024 so it shouldn’t be affected by uninstalling the program.   

https://ttlc.intuit.com/community/taxes/discussion/why-didn-t-turbotax-2023-uninstall-when-asked-to-... 

[SteamTrain]

....separate file ending   .tax2021 in your case.

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Also My  repeat response to your duplicate post:

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Two things to try...but use both in succession.

Close TTX, then

1)  rt-click on the 2021 TTX startup icon and select "Run as Administrator"

Once started:
2) go to the top menu, select the "Online" popup/pulldown menu and select "Check for Updates", and run any updates.

Then try to open that file.

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Otherwise, time to call Customer Support:

What is the TurboTax phone number?

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Remember too, you can only print and file by mail at this late date.