How do I find errors that are not in the actual return?

[jimmysgirl817]

How do I find errors in the business info section?

[CatinaT1]

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

[jimmysgirl817]

I am completing my first business return for a partnership llc. My returns don’t show errors on them - but I get a message of errors to fix and get sent back to the beginning of my return. I’ve spoken to 2 different people on the help line. I’ve been through the returns with both. I’ve deleted my info and started over. I keep getting the same error message. I don’t know what else to try. 

[PatriciaV]

It would be helpful to have a TurboTax ".tax2024" file to test this issue further.

If you would be willing to send us a “diagnostic” file that has your “numbers” but not your personal information, please follow these instructions: 

In TurboTax Desktop, open your return and go to Online in the TurboTax header. (On a Mac computer, choose Share or Help.)

1. Choose Send Tax File to Agent.
2. You will see a message explaining what the diagnostic copy is.  Click Send on this screen and wait for the Token number to appear.
3. Reply to this thread with a screenshot of your Token number (this avoids Community filters for numbers with a dash) and tag (@) the Expert requesting the token from you.
4. Please include any States that are part of your return - this is VERY important.

We will then be able to see the same experience you are having. If we are able to determine the cause, we'll reply here and provide you with a resolution.