How come when I go on to irs.com to track my refund it says my taxes weren't filed and I filed them through TurboTax

[AshleyLO]

The correct web address is irs.gov 

How long ago did you file your taxes? If it's been less than 24 hours, the IRS hasn't received them yet. See more : Why doesn't the government have any record of my pending return?

[sylviaaparicio]

I did my texts april 2 2020.

[VolvoGirl]

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

Did you efile or mail your return? They are not processing mailed returns right now.

Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?