How come the turbo tax fees were taken out of my bank account but not the federal taxes i paid?
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New Member

How come the turbo tax fees were taken out of my bank account but not the federal taxes i paid?

 
3 Replies
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Level 15

How come the turbo tax fees were taken out of my bank account but not the federal taxes i paid?

When you owe taxes, TurboTax does not act as a middleman for that transaction. If you elected to have the IRS take taxes out of your bank account, that will occur when the IRS initiates it, and only succeeds if the banking information you provided the IRS on your 1040 is correct.
If you elected the mail the IRS a check, then that's what "you" have to do.
Otherwise, you can pay your taxes online from your bank account or with a credit card at <a rel="nofollow" target="_blank" href="http://www.irs.gov/payments">www.irs.gov/payments</a>.
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Level 15

How come the turbo tax fees were taken out of my bank account but not the federal taxes i paid?

Why was my bank account auto-debited for TurboTax fees?

When you filed your 2018 tax return, you chose the Refund Processing Service (also known as pay-with-your-refund) which lets you deduct your TurboTax fees from your IRS tax refund instead of paying them with a credit or debit card.

Per the Refund Processing Agreement, you authorized us to debit your bank account if your refund was insufficient to cover your fees:

In addition, by clicking the "I Agree" button below, you electronically sign and authorize Intuit (through its third party processor) to debit the TurboTax Fees, Additional Products and Services Purchased and any applicable sales tax from your bank account number identified in the Agreement below, in the event that you do not receive a tax refund that is sufficient to pay for them.

Before we debited your account, you would have received 4 emails from us:

1.    An email with instructions to pay your TurboTax fees (minus the Refund Processing fee, if any) online by a certain date.

2.    Two more followup emails asking that you either pay or request a deferment to prevent the fees from being automatically debited from your bank account.

3.    A final email letting you know that we're debiting the fees (minus the Refund Processing fee, if any) and that the auto-debit process cannot be stopped.

You can also be auto-debited if you signed up for Refund Processing and your refund is sufficient, but the IRS is still holding your refund 36 days after your original estimated refund date. In this case, you'll get the same email notifications from us, except we will debit the Refund Processing fee (if any) in addition to your other TurboTax fees.

Related Information:

·         What if my federal refund isn't enough to cover my TurboTax fees?

 

 

 


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Level 1

How come the turbo tax fees were taken out of my bank account but not the federal taxes i paid?

So once Turbo Tax has taken their fees, will that amount be applied back to that refund? Or will it be taken twice? And does it skip the Santa Barbra Bank because the fees have already been paid?

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