How can I track my card

[ChondelLO]

Please see the above response from MichelleLO.

[Dt1049]

I applied for my card last Friday but i ha e a card thats valid till 01/23. Why arw y'all sending me another catd if the one i have is still valid 

[CarissaM]

For any questions related to the Turbo Prepaid Visa, please click here to contact customer service. 

[Ave1_10gt]

How to find out were my card is

[KatrinaLO]

Please contact Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. Try these steps to reach someone faster for assistance:

1- Ignore the prompt asking for your card number.

2- Choose #1 for lost, stolen, or cards never received.

3- Choose #2 for cards never received.

4- Enter your social security number when prompted and continue following the instructions.

[Bossmanpook]

How can I track my card?

[CarissaM]

FOr any questions concerning your Turbo Prepaid Visa, please click here to contact customer support. 

[KimBurel]

I need to know if my card has been mailed out

[CassLO]

@KimBurel  There is no tracking for the card but if it is past 10 business days and you have not received your card, please click here for the customer care phone number. When you call the number follow the steps below :

1. Listen to the recording 
2. Press 2 to continue using the automated system.
3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
5. Press 2 for the option of " have not yet received your card".
6. Next you will be prompted to enter your social security number, zip code, and birth date. 

When will I receive my Turbo® Visa® Debit Card?

[Str1]

What's my card number

[DaraLO]

@Str1 We don't have access to your Turbo Visa Debit Card.  Therefore, we can not give you your card number.  You can contact customer support if you have not received your card. Go here for steps to reach a live representative when you call. 

[Lilty112]

How do u tracking your new car 

[ChondelLO]

Please click the link below for assistance with your Turbo Visa Debit Card. When you call the phone number, don't choose option 2. The system will repeat itself a few times, then you will get more options. 

https://turbodebitcard.intuit.com/contact-us

[Javani9]

How can I track my car it supposed to be in here and it's not here yet

[CassLO]

@Javani9 There is no way to track your TurboTax card. If it is past 10 business days and you have not received your card, please click here for the customer care phone number. When you call the number follow the steps below :

1. Listen to the recording 
2. Press 2 to continue using the automated system.
3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
5. Press 2 for the option of " have not yet received your card".
6. Next you will be prompted to enter your social security number, zip code, and birth date. 

When will I receive my Turbo® Visa® Debit Card?