How can I get last years info back into this return it all went away?

[Critter]

You are asking from TT Live, for which you pay extra. Please contact a rep for exact directions ...
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

[VolvoGirl]

Not sure what you mean.  If you transferred from last year it should still be in your 2019 return unless you are in the wrong account.  What's missing?  

You can try to clear and start over to transfer from 2018 again.

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...