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You used our TurboTax software to prepare your tax return. You may print, sign, and mail your completed tax return to the IRS. No one can guarantee the ability to e-file a tax return. There are far too many reasons why the IRS can reject an e-filed return, many of them designed to protect your security and identity.
However, you may qualify for our satisfaction guarantee:
If you use TurboTax Online or Mobile:
Satisfaction Guaranteed — or you don't pay. You may use TurboTax Online
without charge up to the point you decide to print or electronically
file your tax return. Printing or electronically filing your return
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be required to pay or register for the product.
If you bought or downloaded TurboTax from a retailer:
Try TurboTax software. If you're not satisfied, return it to Intuit
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days of shipment with your dated receipt for a full refund (excluding
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