You used our TurboTax software to prepare your tax return. You may print, sign, and mail your completed tax return to the IRS. No one can guarantee the ability to e-file a tax return. There are far too many reasons why the IRS can reject an e-filed return, many of them designed to protect your security and identity.
However, you may qualify for our satisfaction guarantee:
If you use TurboTax Online or Mobile:
Satisfaction Guaranteed — or you don't pay. You may use TurboTax Online
without charge up to the point you decide to print or electronically
file your tax return. Printing or electronically filing your return
reflects your satisfaction with TurboTax Online, at which time you will
be required to pay or register for the product.
If you bought or downloaded TurboTax from a retailer:
Try TurboTax software. If you're not satisfied, return it to Intuit
within 60 days of purchase with your dated receipt for a full refund.
If you bought or downloaded TurboTax directly from us:
Try TurboTax software. If you're not satisfied, return it within 60
days of shipment with your dated receipt for a full refund (excluding
shipping & handling).
