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Salz455343
New Member

Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

 
5 Replies
Critter-3
Level 15

Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

Look at the composition of your refund ... the portion of the refund  on lines 28 & 30 cannot be used to qualify for the loan and can be a denying factor. 

Why can't I deduct my TurboTax fees from my refund?

Why can't I deduct my TurboTax fees from my refund?

SweetieJean
Level 15

Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

Other users have posted that TT Support told them this has been discontinued for the rest of the tax year.

 

xmasbaby0
Level 15

Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

@SweetieJean Refund processing was stopped for about a week, but is now available again--until mid-October.   But the user must have a refund sufficient to pay the fees + the refund processing fee, and a refund amount based on the recovery rebate credit or child tax credit does not "count."    There must be enough on line 35a to pay those fees without the amounts from line 28 or line 30.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
NCperson
Level 15

Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

@xmasbaby0 @Critter-3 while it makes perfect sense that Lines 28 and 30 "should not count", where did TT post that in their FAQs or elsewhere on their website?

Critter-3
Level 15

Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

This is not listed on the TT FAQ ... it is a bank prerequisite this year  so if the option to use the refund processing service was not presented to you in the FILE tab  then you are not eligible to use it.  

 

 

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