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christinasworkro
New Member

Hello! I have my 2016 Turbo Tax saved to computer, why is it not saved on Turbo tax? And yes we filed electrically.

We bought Intuit Turbo Tax Home & Business last year I believe from Sam's Club.  I can access my file on my computer but it is not saved to my Intuit account.   

1 Best answer

Accepted Solutions
AndreaC1
Level 9

Hello! I have my 2016 Turbo Tax saved to computer, why is it not saved on Turbo tax? And yes we filed electrically.

If you used the TurboTax Home & Business CD/Download software installed on your computer to prepare and file that 2016 return and saved as a PDF or tax data file to your computer, that is the only place it's stored. TurboTax does not save copies online when you used the CD/Download version of the software. Only returns prepared and filed in TurboTax Online are stored in your online account. 

How do I get a copy of a tax return prepared with the TurboTax CD/Download software?

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1 Reply
AndreaC1
Level 9

Hello! I have my 2016 Turbo Tax saved to computer, why is it not saved on Turbo tax? And yes we filed electrically.

If you used the TurboTax Home & Business CD/Download software installed on your computer to prepare and file that 2016 return and saved as a PDF or tax data file to your computer, that is the only place it's stored. TurboTax does not save copies online when you used the CD/Download version of the software. Only returns prepared and filed in TurboTax Online are stored in your online account. 

How do I get a copy of a tax return prepared with the TurboTax CD/Download software?
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