Solved: Hello I filed my taxes thru TurboTax and never got...
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bellahumphrey
Level 2

Hello I filed my taxes thru TurboTax and never got my card I called they said they sent another .I didn't get it so I Called again they claimed another was sent out.

The IRS told me today I need to contact yall again and have y'all send another card out with a tracking number.
2 Best answer

Accepted Solutions
bellahumphrey
Level 2

Hello I filed my taxes thru TurboTax and never got my card I called they said they sent another .I didn't get it so I Called again they claimed another was sent out.

Call corporate at 1-866 652-4611 press 1 then enter ext 3890. You'll be on hold awhile but you'll at least be able to speak to a real live human.

View solution in original post

bellahumphrey
Level 2

Hello I filed my taxes thru TurboTax and never got my card I called they said they sent another .I didn't get it so I Called again they claimed another was sent out.

One eight six six

Six five two four six one one press one then ext. Thirty eight ninty.

View solution in original post

5 Replies
CarissaM
Intuit Alumni

Hello I filed my taxes thru TurboTax and never got my card I called they said they sent another .I didn't get it so I Called again they claimed another was sent out.

For any issues with your Turbo Prepaid Visa, please click here to contact customer support. 

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bellahumphrey
Level 2

Hello I filed my taxes thru TurboTax and never got my card I called they said they sent another .I didn't get it so I Called again they claimed another was sent out.

Call corporate at 1-866 652-4611 press 1 then enter ext 3890. You'll be on hold awhile but you'll at least be able to speak to a real live human.

View solution in original post

bellahumphrey
Level 2

Hello I filed my taxes thru TurboTax and never got my card I called they said they sent another .I didn't get it so I Called again they claimed another was sent out.

One eight six six

Six five two four six one one press one then ext. Thirty eight ninty.

View solution in original post

CarissaM
Intuit Alumni

Hello I filed my taxes thru TurboTax and never got my card I called they said they sent another .I didn't get it so I Called again they claimed another was sent out.

Thank you for the updated information. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
bellahumphrey
Level 2

Hello I filed my taxes thru TurboTax and never got my card I called they said they sent another .I didn't get it so I Called again they claimed another was sent out.

No problem most welcome

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