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Having issues connecting to Credit Karma for refund advance. Is anyone experiencing this too? I already have a CK account

 
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4 Replies

Having issues connecting to Credit Karma for refund advance. Is anyone experiencing this too? I already have a CK account

 One of the options you can select when you are ready to file is to get a refund advance loan,    You do not receive any money until your e-file has been accepted by the IRS—-and the IRS will not begin to accept e-files until January 29.

 

 

https://turbotax.intuit.com/refund-advance/

 

Link your TurboTax account to Credit Karma

 

 

https://ttlc.intuit.com/community/intuit-account/help/is-credit-karma-a-part-of-turbotax/00/2092900

https://support.creditkarma.com/s/

And the money is not issued until your e-file is accepted by the IRS.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Theresa1977
Returning Member

Having issues connecting to Credit Karma for refund advance. Is anyone experiencing this too? I already have a CK account

you didn't answer the question! The person is stuck just like I have been since 1/23 preapproved but when ck says we located your account and takes you back to turbo tax, it repeats....... over and over again! yes, the accts are linked and yes cache and cookies deleted, tried different browsers, different computers......it would be nice if one of you knew something about this issue

Having issues connecting to Credit Karma for refund advance. Is anyone experiencing this too? I already have a CK account

@babygurl_03_rs 

Hello 👋 did you ever get your accounta to sync correctly? I'm having the same issue. Both my federal and state returns were accepted just hours after I filed. CK received show my state as accepted but my federal still says N/A, even though it's been accepted. If I go to the help section and click on refund tracker and than click on my state accepted link it shows that I filed my federal but that's it. Just N/A and I can't get the refund advance till my accounts sync the information from TurboTax correctly. Of course absolutely no help from CK, TT, or Intuit. All say I have to call the other. So frustrating. If got the issue resolved maybe point me in the right direction. Thanks

CatinaT1
Employee Tax Expert

Having issues connecting to Credit Karma for refund advance. Is anyone experiencing this too? I already have a CK account

Have you linked your accounts using these instructions? Linking Credit Karma with TurboTax Account

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