Haven't received my refund states still processing filed on 1/31 was accepted,when I call states still processing?

[KatrinaLO · Accepted solution]

Your federal refund comes from the IRS treasury department while your state refund will come from your state treasury department. They generally come at separate times.

If you are looking for your tax refund, it usually takes 2 - 3 weeks to get your refund.  Some taxpayers get theirs early while some will wait the entire 3 weeks.  Taxpayers should keep in mind that “Where’s My Refund?” is updated once daily and usually overnight. IRS customer service representatives cannot provide refund information until 21 days have passed since the return was filed. “Where’s My Refund?” provides the most up-to-date information. You can track your refund by the following information: 

Please see below for tracking your federal refund:
https://www.irs.gov/refunds
Please see below for tracking your state refund:
https://ttlc.intuit.com/questions/1899433

If you e-filed your tax returns, you can also click here e-file status lookup tool to check your e-file status. If you filed it successfully, you should see Pending, Accepted or Rejected.

[annetted143]

Your answers do not help what so ever.

[KatrinaLO]

IRS representatives will be able to research the status of your refund if your return was accepted (received) more than 21 calendar days ago. Call them at 1-800-829-1040, but prepare for potentially long wait times. For more information please see the TurboTax FAQ below:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/4495802">https://ttlc.intuit.com/replies/4495802</a>

[annetted143]

Was something wrong with my return. I followed your sites instructions when I filed?