I've been waiting for close to two months now for my refund via a green dot debit card. I feel extremely ripped off and will 100% not using this software again because of this outrageous delay.
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No one in this user forum can access your Visa account or help with it.
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
https://www.turboprepaidcard.intuit.com/
LOST CARD
Ignore the prompt asking for your card number. Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.
The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.
The automated line kicks me out when I input my correct birthday. The line It says to call for an operator is not working. I don't know what else to do. I'm enraged.
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