Green dot also known as tpg is holding my refund

[DoninGA]

---

@KRatliff wrote:

My 2018 tax returns was never released are received. I need a tracking number are info on this tax years information 

---

Please rephrase your comment.  As written it does not make much sense.

Did you or did you not receive the 2018 federal tax refund?  There are no tracking numbers for a tax refund either as a direct deposit or sent as a check.

[KRatliff]

No I didn’t receive any thing and I’m trying to track the tax information and the account information that the money went into ending in my ssi number