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Filed my 2020 tax return via turbotax and accepted. I never got any trouble from IRS but did not receive the return so far. trying to verify status w/ IRS no result

trying to contact turbotax to seek assistance but even I typed in all the correct answers, turbo tax still told me that they could not verify my status
2 Replies
Level 15

Filed my 2020 tax return via turbotax and accepted. I never got any trouble from IRS but did not receive the return so far. trying to verify status w/ IRS no result

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.


If accepted by the IRS use the federal tax refund website to check the refund status -

Make sure that you are entering the Exact Social Security number, the Filing Status and the whole dollar amount of the federal tax refund as shown on the filed federal tax return Form 1040.


Federal tax returns are taking 6 months and longer before the IRS starts processing the returns.


After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.


Go to this IRS website for the status of filed tax returns -


As of July 22, 2022, we had 10.5 million unprocessed individual tax year 2021 returns. Of these, 1.7 million returns require error correction or other special handling, and 8.8 million are paper returns waiting to be reviewed and processed. This work does not typically require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If a correction is made to any Recovery Rebate Credit, Child Tax Credit, Earned Income Tax Credit or Additional Child Tax Credit claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Tax Season Refund Frequently Asked Questions.


How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to January 2022 and continue to work the returns that need to be manually reviewed due to errors. We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.


What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before January 2022 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

Level 15

Filed my 2020 tax return via turbotax and accepted. I never got any trouble from IRS but did not receive the return so far. trying to verify status w/ IRS no result

@hunternshu "accepted" simply means the IRS acknowledged receipt of you efiled tax return.  it does not mean they have reviewed or processed it yet.  TUrbo Tax is not going to know anything about what is holding up the IRS.  If you have anything posted on Lines 27a, 28 or 30 of Form 1040, that is going to slow down the processing of the return.


just be patient....

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