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Level 1
February 24, 2022
Solved

Failed Direct Deposit

  • February 24, 2022
  • 2 replies
  • 15 views

I used Cash App to have my funds direct deposited into, but Cash App rejected the the transaction. What do I do now and how do I receive my refund?

Best answer by DoninGA

The refund is sent back to the IRS.  They will send you a refund check in the mail to the address on your federal tax return.  This process can take 3 weeks or longer.

2 replies

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
February 24, 2022

The refund is sent back to the IRS.  They will send you a refund check in the mail to the address on your federal tax return.  This process can take 3 weeks or longer.

Level 2
March 19, 2022

My refund was sent Direct Deposit and it was rejected February 24,2022 the date is now March 19,2022 and still I have heard nothing this sucks.

Katina S
Level 8
March 19, 2022

Since the IRS has already processed your individual tax return and your refund was rejected, you would need to reach out directly to them for any updates. See this FAQ regarding How to contact the IRS.

 

@Lisa0326

Level 2
March 4, 2023

Did you ever receive your money? I’m having the same issue. And how did you find out it was rejected?

Level 15
March 4, 2023

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

 

If you e-filed:

Banking information for direct deposit is wrong or closed

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**