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Extra charge from SBTPG

I was charged an extra $40 by Santa Barbara taxpayer group after I would agree to the amount TurboTax said they would charge. How do I get this money back?

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2 Replies

Extra charge from SBTPG

Mine is the same....I'm having all sorts of issues....never again!

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MichelleLO
Intuit Alumni

Extra charge from SBTPG

We are aware of an issue related to your Refund Processing that may have caused you to see a smaller-than-expected refund. We’re in the process of reimbursing all who were affected. Within the next 24-48 hours, those affected will receive a credit. If you were affected, look for a deposit (in the bank account associated with your return) labeled, "Remaining Federal Refund Due".  If you don't see that deposit in a few business days, please reach out to TurboTax Customer Support. 

What is the TurboTax phone number?

@cbeldridge

@SScherrer1

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