Error in converting your forms to PDF format

[CentervilleBuck]

I too am having this issue. I have saved my return as a pdf without a problem. However, when I try to print whatever I am supposed to be sending to the government, it will not let me print it. Any solution will be most appreciated.

[mb1031]

don’t print it from turbo tax. Save it as a PDF then, Print it from adobe acrobat, open the PDF that you saved and print it that way…. if that makes sense… that is how i had to print my taxes.

[SeptemberC]

This worked for me.

[mb1031]

This answer is not very helpful.   I also called the help desk and got NO help.  

The only way I could print was to save the PDF file and then print from Adobe Acrobat.

Turbo tax needs to fix this problem.

[mb1031]

I had to figure this problem out for myself!

[Kevin in EH]

Ok, I can save my whole return, but how do I know what I need to mail?  There's no form 8453 in the files with anything checked (although I do have a form 8949).  Everywhere I have a "need to mail" checkbox it is set to no.  Maybe I have to mail the 8949, but how would I know that?  I have RSUs so the cost basis wasn't reported to the IRS.  I guess just being able to view it is unhelpful without any direction on what needs to be mailed.

[Charles-Montgomery]

I am having this issue with my 2022 Home & Business return (I did not have the issue with my 2021 Home & Business return). I am using a Desktop version of TurboTax on a Windows 10 machine and I have updated to the latest version of TurboTax. I have also disabled the Controlled Folder Access, but it is not working. Any suggestions?

[mb1031]

Hi.

I had a similar problem last year, but it was a problem with printing.

What i had to do last year was save my files as a PDF file and then print from the PDF file.

If I remember correctly, i did not have a problem converting to a PDF file, but I did have a problem trying to print.   

So I am sorry but I guess I don't have any suggestions for you.

Mary

[Charles-Montgomery]

Thanks, but that does not work for me either. My best guess is that there is no form that I need to print and TurboTax is mistaken (the form I needed to print last year was a change of address, and there have been no significant changes to my business/return since then). I am speaking with a customer service representative, but they have not yet been able to find the issue.

[Charles-Montgomery]

The customer service representative that I spoke with escalated the issue to a tier 2 representative, but they were also not able to correct the issue and suggested that I speak with a tax accountant to determine which form TurboTax is telling me to print. I was then told that I could receive a refund on my TurboTax purchase by filling out this form:

https://accounts.intuit.com/app/oirr

Far from ideal, so if anyone is able to confirm a solution to this issue, please let me know.

[mb1031]

Thanks for the update.