E-file rejected due to First time home buyers credit.

[mcoombs437]

My E-file was rejected because my FTHB credit was less than zero. I went to the IRS page TT provided and it showed that I overpaid the FTHB. TT said to fix it, but I don't know how. There is nothing on the website to change or info on who to talk to at the IRS. I tried to phone the IRS (it did not go well - after 10 minutes on the and myriad phone trees , the automated voice told me they cannot help me and ended the call). 

So what do I do? Just mail my taxes instead of e-filing? Or is there a fix I can employ?

[EbonyA]

Please review the following FAQ: How do I fix a rejected return?

[mcoombs437]

Thanks, I looked at the FAQ and it didn't help.

Turbo Tax provided an IRS website, there I found the issue was that the IRS shows me overpaying the FTHBC. Because the amount owed is less than 0 i cannot e-file. Unfortunately, neither the IRS site or turbo tax has any information as to how to remedy the situation. I tried calling the IRS and was unable to get the information i needed. 

So again, does anyone at Turbo Tax know how to fix the problem, where to find help, or do I just give up and mail my taxes (which seems like the likely answer)?

[gloriah5200]

I would not recommend paper filing your tax return.  

IRS is still processing paper filed 2019 federal returns, among other current projects.

I do not know which IRS link you reviewed, but have found this one:

Please refer to the following link to get information on questions and answers and how much First Time Homebuyer Credit payment needs to be:

IRS First Time Homebuyer Credit Information

You can look up your own information at the above link to see the amount of repayment you are required to make that you can compare with the amount you entered into your return that may need to be changed in order to pass e-file.

[mcoombs437]

Thanks, that is the website I used. the problem is that it shows I OVERPAID the amount. specifically, I OWED 3500, I PAID 5200, so amount to be paid is -1700. There aren't any instruction on how to deal with an over pay situation.

[MaryM428]

You do need to talk to the IRS and get this resolved.  Here is a way to get to a human at the IRS.

Call them at 1-800-829-1040.  They are open Mon - Fri from 7:00 AM - 7:00 PM.  The best time to reach them is 8:00 AM your time zone.

Get to a live person fastest: Press 1 for English, then press 2 for Personal Income Taxes, and then push 1, then 3, then 2, then 0# when it asks for your social security number, then 2.

IRS First Time Homebuyer Credit

[mcoombs437]

thank you this is excellent.