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PatKn
New Member

Download page not opening

When I try to access intstallturbotax.com, it doesn't open the download page.  It redirects to https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/, but that page doe not open.  It just displays the spinning progress icon for a minute or two and then stops, leaving me with a blank screen.  

I am running Windows 11 on a Dell XPS laptop.

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2 Replies
JohnB5677
Employee Tax Expert

Download page not opening

For installation and software issues you can contact the TurboTax Support Phone Number

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Download page not opening

First clear cache on your web browser.  Then see if you can access the website.

If not then disable any spam or malware programs you are using and try again

If that does not help the turn off the Windows Defender Firewall

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