Does TurboTax receive my refund after the bank rejects it?
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joecast45
New Member

Does TurboTax receive my refund after the bank rejects it?

My bank rejected my refund, do to a name mismatch, and stated that they returned the refund back to TurboTax 

3 Replies
bluedeb
Level 15

Does TurboTax receive my refund after the bank rejects it?

If your bank rejects your refund deposit it goes back to the IRS (or State) not TurboTax.  The IRS (& State) will automatically switch you to receiving a check.

Unless you had your TurboTax fees deducted from your refund, it will bounce back to the bank that handles the transaction & they in turn would send you a check. You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund.

joecast45
New Member

Does TurboTax receive my refund after the bank rejects it?

Yes I did have my TurboTax fees deducted from the refund.
bluedeb
Level 15

Does TurboTax receive my refund after the bank rejects it?

Then your refund will go back to the Santa Barbara Group, they will issue you a check for your refund.  You can click on the link I gave you above for information about your refund.
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