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jlewis624
New Member

Does anyone know why the IRS id unable to access information about a return? I have completed all needed steps.

The IRS has no information on where to locate my return even on the designated site to track it they cannot find it.
2 Replies
macuser_22
Level 15

Does anyone know why the IRS id unable to access information about a return? I have completed all needed steps.

Was it filed and accepted?

 

You can check your TurboTax filing status here:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
xmasbaby0
Level 15

Does anyone know why the IRS id unable to access information about a return? I have completed all needed steps.

Did you e-file it?  Or did you mail it?  The IRS has not opened its mail for weeks.

 

 

How long ago was your e-file accepted? 

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-w...

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds. 

 

Your federal refund amount is on line 20 of your Form 1040

 

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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