Does anyone know how to reach a TurboTax human? I received a notice from the IRS about an error on last year's return and the AI assistant is broken.

[tlpeckham]

The lag time between input in response is at least five minutes now. It keeps telling me "Hmm... something's not working" and then starts over. Pretty annoying.

[xmasbaby0]

I RECEIVED A LETTER FROM THE IRS/STATE

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-audit/turbotax-audit-support/L6AcMoN...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/got-cp2000-noti...