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m-wolfanger
New Member

Direct payment not deducted from bank account.

Direct payment was set to occur on April 12th.  I entered my bank account information, my tax returns for federal and state were each accepted back on February 26th.  The date of payment has now passed and the tax I owe has still not been deducted from my account.  Not sure what is going on.  Also, I have no idea how to check the status or even the order and details of the direct payment through Turbo Tax.  I need to know what is happening because I don't want to send payments myself directly only to have the money then withdrawn from my account, essentially double paying.

1 Reply
CassandraLO
Intuit Alumni

Direct payment not deducted from bank account.

If you chose to have them withdraw from your bank account, generally the funds are withdrawn on the payment date you specified if your return has been accepted. If you still don't see the debit 7-10 days after your return has been accepted and your specified date, you will need to call the IRS e-file Payment Services at 1-888-353-4537. If you didn't specify a date, then April 15th is the default payment date.

For your state's contact information, please see the link below:

How do I contact my state Department of Revenue?

https://ttlc.intuit.com/replies/3302452

When will I get my IRS tax refund?
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