Skip to main content
Best answer by

Have you already filed? Once your return has been accepted (or mailed), it's too late to change your bank account for direct deposit.

If you haven't filed yet, you can still change your bank account info for direct deposit. 

If the info you provided is for a closed or invalid account, the government will mail you a refund check.

If the info you entered is someone else's account, don't worry – some banks won't deposit tax refunds into accounts where names don't match up.  The best way for you to track your federal refund is to call the IRS at 1-800-829-1040.

If your recently-filed return is in pending status, wait until it's either accepted or rejected.

  • If rejected, you can update your account and any issues that caused the rejection.   Open your return in TurboTax and go through the File section again to update your bank account before re-submitting your return.
  • If accepted, you'll get your refund check in the mail.

5 replies

June 6, 2019
Have you already filed?
Level 2
June 6, 2019
Yes I have just wondered if I could do that
Level 14
January 19, 2020

If you have not filed or mailed your tax return you can set up direct deposit, go to the "File" section and enter/update your bank account information.

 

If you need to change your direct deposit information please see this TurboTax FAQ:

 

https://ttlc.intuit.com/community/accessing/help/how-do-i-change-my-transferred-direct-deposit-information/00/27040

 

Also, if you have filed or mailed your return and the account you listed is closed or invalid the IRS will mail you a refund check to the most recent address on the tax return.

 

 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Answer
June 6, 2019

Have you already filed? Once your return has been accepted (or mailed), it's too late to change your bank account for direct deposit.

If you haven't filed yet, you can still change your bank account info for direct deposit. 

If the info you provided is for a closed or invalid account, the government will mail you a refund check.

If the info you entered is someone else's account, don't worry – some banks won't deposit tax refunds into accounts where names don't match up.  The best way for you to track your federal refund is to call the IRS at 1-800-829-1040.

If your recently-filed return is in pending status, wait until it's either accepted or rejected.

  • If rejected, you can update your account and any issues that caused the rejection.   Open your return in TurboTax and go through the File section again to update your bank account before re-submitting your return.
  • If accepted, you'll get your refund check in the mail.

Level 2
January 14, 2020

Help

Level 2
March 10, 2020

Where’s my money it been 23 days!!!

DoninGA
Level 15
Level 15
March 10, 2020

@Jareds98  wrote:

Where’s my money it been 23 days!!!


To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 4 for personal or individual tax questions.
It should then transfer you to an agent.