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Heathertrevino1986
Level 3

Direct Deposit Dates for People with Credits (EIC/ACTC)

There is light at the end of the tunnel! I filed early Jan. Accepted Jan 27. Recieved LTR 4464C up to 60 day review. Checked my bank today an have pending deposit for March 11! I'm both happy and confused because it's less than it should have been and neither my husband nor I have any debts that we are aware of. I guess we will be happy we are getting anything and wait for a letter explaining the difference in amount. I'm crossing my fingers for you all still waiting! Supposedly tomorrow is another mass update to WMR so be on the look out!

Tashkay123
Level 2

Direct Deposit Dates for People with Credits (EIC/ACTC)

You go to IRS.gov. I filed on turbo tax Jan. 27, but it took longer with IRS for the child tax credit this year. 

Ambera83
Level 1

Direct Deposit Dates for People with Credits (EIC/ACTC)

Federal was accepted on January 29th today is March 10 and i still have no status on when i will recieve my return. The bar on the irs website is still at accepted only with the tax topic message. I claimed eic and actc and i recieved an email from turbo tax for the balance of fees to pay as i chose option to pay with my return anyone else getting this email or is anyone still waiting for their refund this long.

Tashkay123
Level 2

Direct Deposit Dates for People with Credits (EIC/ACTC)

I received this message to. As if I wasn't already freaking out. I checked my tax transcript and looks like everything is ok. I'm thinking hopefully when IRS updates by Friday or Saturday I will get my DD. I efiled January 27, 2020. On my transcript IRS didn't officially start working with mine until March 2, 2020. 🤞

Plumbermike1970
Level 3

Direct Deposit Dates for People with Credits (EIC/ACTC)

Yes I filed on 2/1. After 5 calls to see what the delay was I find out I'm being audited.Now the assholes at turbo want to debit my account for my tax  prep. Have fun!! They got me audited and I can't get a live human on the phone and audit support is a bunch of bull**bleep**. 

 

Turbo tax will never have me as a customer again

Plumbermike1970
Level 3

Direct Deposit Dates for People with Credits (EIC/ACTC)

Sounds like my case I'm being audited thanks to Turbo. Beware they'll want their money ey even if you are being audited. They want paid before you are

mscierra-wood
Level 2

Direct Deposit Dates for People with Credits (EIC/ACTC)

Same here accepted 1/29

No update & a bill from TT. 

dmackins05
New Member

Direct Deposit Dates for People with Credits (EIC/ACTC)

I got a date of today and still haven’t gotten my deposit yet

Cobia7671
Level 3

Direct Deposit Dates for People with Credits (EIC/ACTC)

Yep. Just got an email from TT also saying they were going to debit my bank account   This is crap because it’s TURBO TAX’s fault that I havent gotten my refund!! I was accepted 01/31 finally got a letter from IRS needing my form 8962.  I dont know why TT NEVER asked me to fill this form in like I’ve done for the last 5yrs! Anyway, I will instruct my bank to reject the payment going thru. Turbo Tax isn’t getting a dime from me until I get my refund. Period. 

Deezo26
Level 3

Direct Deposit Dates for People with Credits (EIC/ACTC)

@Cobia7671 I got the same thing and I call TT and all I was given was an "I am sorry about that". I'm like well can I get my money back? I paid for a service and it failed. I had to send in a 1095a with the 8962 which is causing a huge delay in me getting my money back, yes my money that I lent the government. But god forbid you owe IRS. They want their money NOW! I am beyond p*****. I want my money back from TT for a **bleep**ty service. 

bplumb4480
Level 2

Direct Deposit Dates for People with Credits (EIC/ACTC)

Same here an I was told after we send the forms to them it can take up to 8 more weeks to get a refund thank a lot TT

 grrrr

vickyjenkins78
Level 3

Direct Deposit Dates for People with Credits (EIC/ACTC)

I got the same email from turbo tax...I think it's only fair that their fees should be delayed to...ive read alot of complaints on here about it....so if they charge your account for their fees, do they still get their fees debited from your return? How does that work?

CassLO
Expert Alumni

Direct Deposit Dates for People with Credits (EIC/ACTC)

@vickyjenkins78  It is frustrating, many customers are experiencing this long delay for refunds with the IRS. Once the IRS Where’s My Federal Refund? site shows your refund was sent, if you used the "Pay with my Refund" option, Santa Barbara Tax Products Group receives your refund from the IRS and they will then take out the fee and send to your financial institution. 

Please see the link below for more information:

What if my IRS refund is taking longer than 21 days? - TurboTax Support Video

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vickyjenkins78
Level 3

Direct Deposit Dates for People with Credits (EIC/ACTC)

If that's the case, then why is turbo tax debiting my account for their fees because of the delay? Wouldn't that cause me to be double charged?

bplumb4480
Level 2

Direct Deposit Dates for People with Credits (EIC/ACTC)

could be charged twice for sure but i don't think TT should even charge us at all since they caused the delay I will no longer use TT in the future after being a customer for about 20 years

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