Didn’t Receive my Full Approved Amount

[Nyhreeb]

For some reason I was shorted on my tax return. I don’t have any student loans, child support or owe any taxes or have ANYTHING that should have caused me to be shorted the ACCEPTED amount. Even when I go to track my refund on the IRS website, it has the same amount I should have gotten, yet didn’t. Why are you guys taking peoples money with absolutely no explanation? FIX THIS 

[MichelleLO]

In this public forum, we cannot diagnose why your refund has been reduced.  For additional information, please see this TurboTax help article: Why is my refund direct-deposit or check lower than the amount in TurboTax?

[Nyhreeb]

@MichelleLO I’ve already looked at that & NONE of it applies to me. So can someone email me personally then? [email address removed] 

Someone your was supposed to email me days ago from my first post & never did.