Desktop e-file status not accurate

Forum|Forum|5 years ago
March 20, 2021
2 replies
20 views

Hello,

I completed my e-file via desktop TurboTax Deluxe. I also got a confirmation message on my scree . I received an email that my return was In Progress and also another one later saying it was Accepted. My desktop e-file status says I have not e-filed yet. What could be the reason? Does the email confirmation guarantee that my return is accepted?

SweetieJean

Alumni - Champ

Have you run a desktop program update? Accepted means the IRS has received your return for processing. Approved is a later step, and TT cannot guaranty that, since only the IRS controls approvals.

nikolabAuthor

Level 2

How do I run the program update? The email says that the federal return was accepted and it came an hour after the one saying it was in progress.

brianjdowning

Level 2

I have EXACTLY the same problem.

Brian

HeatherPLO

Level 14

So we can take a closer look at your specific situation, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.

@brianjdowning

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