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Hi everyone.
My name is Benny, I am a Senior Moderator here on the AnswerXchange forum, and an Official Intuit TurboTax Employee.
I was affected by that same letter last year after E-filing my return, it is a move on behalf of the IRS to protect taxpayer identities. It didn't matter what software I used, or that I actually worked for a tax software company.
The IRS simply wanted to confirm it was me that filed my return, so I visited my local IRS office and got the verification instantly. They also advised me that it would process within nine weeks, but it was faster than that in the end.
I just wanted to provide some background on what the letter is, why they are doing it and my personal experience with it. I hope this helps all of you feel more comfortable about the experience and what the IRS is doing.
I received the same letter, did everything they asked and still same thing 9 weeks! I paid for the identity thing with TT as well I'm very upset as well. This is crazy
I also received the same letter. Called the IRS, had to answer some questions about last year's return & so on... then they say my return may take up to 9 weeks
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