Turbotax is not going to accept liability in this affair just like the irs will not even acknowledge turbotax. I had a very discouraging phone call with the irs after I verified my identity. I explained the extra steps I was offered by t.t and that I would be calling them(t.t) after I ended my irs call. The agent told me I could call whoever I wanted they are not in charge of that. Basically we are in charge of who we choose to process our returns and if they are flagged well so are we.
