Credit karma is saying they don't see anything about the advance Does it not show up until it comes? How do I know if my turbotax and credit karma accounts are linked?

[wilson-tre]

I definitely applied for it. I received the paper with my tax refund documents 
I definitely have an active account and already applied for the card
I talked to a representative via chat and talk

[JohnW152]

To see if your TurboTax and Credit Karma accounts are linked, see the Credit Karma Help article Linking your TurboTax account to Credit Karma. 

See the TurboTax Help article How do I update my TurboTax account info? for guidance in updating your TurboTax account, and the Credit Karma Help article How do I update my personal information? for information about updating that account.

[wilson-tre]

• It says it's linked, but it's not showing me that I've already filed my taxes 

[Need info]

I'm having this same issue . I always use h and r block but decided to use turbo tax this year for the advanced refund . But now it seems like everything is all messed up and I'm stressing so bad. Please someone help us!!

[wilson-tre]

I'm so stressed! I'm calling them now!

[wilson-tre]

Did you file jointly ?

[Need info]

Yes all info same as the past 6 years .

[wilson-tre]

They said the person who's name its filed under needs to be same name the credit karma account is under,  even if you're married so if you use "sam" info to look up your refund status then the credit karma account has to belong to "sam" .

[JohnW152]

If the primary taxpayer on your tax return isn't the account holder on your Credit Karma account, Credit Karma may not be able to process your advance.

The primary taxpayer is the one listed first on your tax return.  For Credit Karma purposes, the account holder needs to be the primary taxpayer on your return.

Check to see if the primary taxpayer on your tax return is the same person whose name the Credit Karma account is in.  To do this in TurboTax Online: 

1. Open TurboTax Online
2. Select Tax Home in the left pane
3. On the Hi, let's keep working on your taxes! screen, select the dropdown on the right side of the Personal Info box, then select Continue 
4. On the Personal info summary screen, the primary taxpayer will be the first person listed

If the primary taxpayer isn't the account holder, you can update the information on that screen to switch the order of you and your spouse.

@wilson-tre @Need info 

[Need info]

Yes everything is exact same on all accounts . Phone number ,address, name all of it .

[wilson-tre]

I already said that 

[wilson-tre]

She also said sometimes it takes 48 hours after the irs process and approves it to pop up, did you get those documents confirming you applied with your refund documents?

[MarilynG1]

We here in the Tax Advice Forum really have no idea what Credit Karma is doing with your Refund Advance.  All we can do is pass on info so that you can get your issue resolved with them. 

The Refund Advance is a Loan provided by First Century Bank against your tax refund, disbursed to you by Credit Karma.  When you view/print your return, you will have Loan Documents that may provide more info.

Here's a link with Offer Details and Disclosures. 

@Need info 

[wilson-tre]

It doesn't provide any additional information, I've already answered my own questions.