COVID Stimulus Payment:(Please allow people who used Turbocard to change our Payment method to avoid having our stimulus payments delayed by having to receive it by mailed check

[vsharon416]

I am waiting patiently to find out if IRS will be sending stimulus check to my Turbo Debit Card. I filed my 2019 taxes and efiled thur TT has anyone gotten there stimulus check yet thur Turbo Tax 

[Captiankik]

Yes it does call the number on the back of your card then press one wait for them to completely stop talking then press four

[BeatriceBlue34]

@bpeck1  So u talked to the irs ? When they said they are not taking any calls and on a Saturday???😒 I’m sorry but kind of hard to believe 

[Captiankik]

[phone number removed]

[Tashia1224]

Nope and there is a huge debate about it cause all other green dot card users have theirs we don’t 

[Captiankik]

Eight eight eight 28five 41six9  is the number u call for deposit info. Press 1 then wait for all the talking to be done. It takes a while. Then press 4

[NIKKI-345]

The stimulus check has been past so are we getting  our payment with the turbo prepaid  card

[Phylicia969]

Ok I’m going to say this to clear up confusion. Whatever is on your tax return is what the irs has. I have talked to several different turbo tax specialists in the last 24 hours and the answer has been consistent. I also check my tax return info on the irs website. & yes i had fees and a refund advance. In addition to that there has been a list of confirmed banks from the irs and green dot and turbo tax if indeed on it. The payments are going out in waves not all at once because it’s simply impossible to send 50 million people a payment at one time. Please stop asking the same questions. And be patient. If i am wrong you literally have 5 days until you can change it. 2 days after expected deposit date. 

[Tashia1224]

I just called I don’t have any pending direct deposits so idk

[Cali34]

@Tashia1224 see this is the problem - your statement is not true.

Fact 1 - No one in this country has received their stimulus money yet. 

Fact 2 - some people have received an alert that they will receive their funds on 4/15/20

not all Green Dot customers but Some

[Captiankik]

I'd love to see proof that some TurboTax card holders with fees taken out have pending deposit info

[Danimal93]

@Phylicia969   what number are you calling because I do not get through to a Turbotax agent. Also when we update our info in 5 days doesn't mean we will get our direct deposit that day. We might have to wait another 5 days. A total 10 days. Some of us can't afford to do that.

[Captiankik]

Go back through this forum a page I put the number there follow the instructions I gave

[Tashia1224]

See where I’m at in CT yes they have don’t tell me it is true we turbo tax card holders are like the only people without a deposit or pending deposit 

[Captiankik]

I'm a TurboTax card holder in Pittsburgh Pennsylvania and have no deposit info yet either don't feel bad lots of people don't