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Pear
Level 2
June 19, 2020
Question

Contacting the IRS

  • June 19, 2020
  • 4 replies
  • 19 views

Have anyone be able to contacting the IRS yet?

    4 replies

    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    June 19, 2020

    Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
    When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
    So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
    Then press 1 for "form, tax history, or payment".
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."
    - When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
    - After it asks twice, you will get another menu.

    Press 2 for personal or individual tax questions.
    Then press 4 for all other inquiries
    It should then transfer you to an agent.

    P
    PearAuthor
    Level 2
    June 19, 2020

    Yes i tried but it kept telling me to call another day due to high calling volumes. Then it dropped my call 

    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    June 19, 2020
    @Pear wrote:

    Yes i tried but it kept telling me to call another day due to high calling volumes. Then it dropped my call 

    Some users have commented that they are able to speak with an IRS agent if they call first thing in the morning.

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