Check Refund Status on the irs.gov website and their app, IRS To Go showed still processing since Mar 2020 . Today, 13 July it doesn't recognize my info. What now?

[vpbarreras]

For three months, the IRS response was "accepted and still processing".  Today, the message I receied was:

"We cannot provide any information about your refund.
 Be sure to:

verify your filing date;
check with your tax preparer or tax software provider; or
verify you received your electronically filed acknowledgement e-mail.

If you filed a complete and accurate tax return, your refund should be issued within 21 days of the received date. However, processing may take longer under certain circumstances."

I filed in March 2020 and received TurboTax's Return Status: Accepted.  How do I follow-up on my opposite change in status?  Do I have to re-submit my e-filing?  Its been more than three months since I e-filed.

Thank you, in advance, for any advice you can share.

[CatinaT1]

Sometimes I've seen this happen right before a date is posted.  Check again tomorrow and there might be a date.